Return/Refund Policy

If there is a problem with your order, please contact us and we will help.

Damaged or wrong product

If your product arrives damaged, leaking or is not what you ordered, message us on WhatsApp within 48 hours of delivery with photos of the product and the package.

Review

We review each request and reply on WhatsApp with the next steps, such as a replacement or refund where applicable.

Opened products

For hygiene reasons, opened or used products cannot be returned unless they arrived damaged or incorrect.

Refunds

Approved refunds are made to the original payment method or by a method agreed with you on WhatsApp.

Questions? Contact us on WhatsApp.